Director of Admission & Team Management

Designed for professionals ready to grow quickly, it equips you to make an immediate, positive impact on your team while aligning with institutional goals and enrollment priorities. Building on the foundations of the Admissions Counselor Training, this program goes further by focusing on leadership, operational management, and strategic oversight. You’ll learn how to: Lead and develop high-performing admissions teams: coaching counselors, setting expectations, providing ongoing feedback, and fostering a culture of accountability and growth Team Leadership & Development Hire, train, coach, and evaluate Admissions Representatives and Coordinators to meet enrollment goals while fostering a culture of accountability, trust, and performance. Admissions Operations & Compliance Implement and oversee admissions policies and procedures that align with federal, state, and institutional regulations—ensuring smooth, compliant student onboarding. Interview Strategy & Student Evaluation Conduct and supervise interviews with precision, including second interviews and candidate referrals, using proven frameworks that balance empathy with institutional fit. Data Integrity & Record Management Ensure timely and accurate creation, transfer, and compliance of student records throughout the admissions lifecycle. Performance Monitoring & Reporting Track recruitment effectiveness, enrollment projections, and team metrics—delivering weekly reports that inform strategic decisions. Cross-Departmental Collaboration Facilitate seamless coordination with Financial Aid, Education, and Placement teams to enhance student experience and operational efficiency. Event Management and Community Engagement & Promotion Represent the institution with integrity, request referrals, and share approved employment outcomes to build trust and visibility.